We have installed ICR Touch on customers Orderman Columbus 300 epos terminal.
The kitchen printer is a GPrinter GP-80250 IIIN printer connected over the network.
I have set buzzer to on in KP Configuration but it is not beeping.
Customer is adamant that the printer was beeping just fine with their previous software (J-Restaurant)
Is there any other setting that I might have missed?
I believe that the printer was set up as a windows network printer on old program. Would un-installing drivers make any difference?
It prints fine to Touchpoint.