Customer running two tills with TP 2016 / v.2.66.0. Has an EoD button in Z mode that runs an inline batch report, standard stuff:
Fixed Totalisor
Finalise Key
Transaction Key
Department
Clerk Detail
Most days it runs fine and all the all terminals section gets consolidated properly, but occasionally they are saying that the all terminals department report isn't showing consolidated totals. Extract from yesterdays report:
MODE CHANGE, Z MODE (22:58) MANAGER 4(RITA) Z1 TILL TWO THURSDAY 8 SEPTEMBER 2016 22:58 014716 _ _L_O_C_A_T_I_O_N_ _:_ Location 1 _ _T_I_L_L_ _O_N_E_ _ _ _ _ _:_ _O_K _ _T_I_L_L_ _T_W_O_ _ _ _ _ _:_ _O_K _Z_1_:_8_0_0_1_N_:_0_0_2_0 LAST X: 00/00/2000 00:00 LAST Z: 07/09/2016 22:52 - MANAGER 4 LAST RESET: 07/09/2016 22:52 %%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%% REPORT FOR: TILL ONE Department Period 1 Reset Report BAR SALES 105.5 £359.45 FOOD SALES 20 £133.30 -------------------- 125.5 £492.75 -------------------- %%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%% REPORT FOR: TILL TWO Department Period 1 Reset Report BAR SALES 240 £853.45 FOOD SALES 178 £1067.52 -------------------- 418 £1920.97 -------------------- %%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%% REPORT FOR: ALL TERMINAL Department Period 1 Reset Report BAR SALES 105.5 £359.45 FOOD SALES 20 £133.30 -------------------- 125.5 £492.75 --------------------
All the other totals are getting consolidated correctly, and they only ever (intermittently) have problems with the department total. Interesting that the report was run on till 2 and it's till 2's figure that is missing from the consolidated totals.
Any Ideas?