Integration to Elavon supplied terminal
I have a customer who has changed his PDQ terminals from integrated PSconnect to Elavon supplied terminal. He now wants integration. I have said that is not possible. He apparently has spoken to...
View ArticleTOW Decimal Place Error
Hi there, I mentioned this the other day on the phone, but thought I'd drop a post here as a follow up. On the reports "Customer Statements", "Customer Transaction History" & "Customer...
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Card encoding query
I'm losing the plot this morning i think.... I'm making some customer cards up, encoding is %ICRXXXX001? for card one on track one. XXXX is the site ID. When i test my card it isn't talking to the...
View Articlexn hardware cant get password home screen
any ideas why the home screen buttons press but don't run options I.e. press sales mode, button look like it pressed but not loading sale screen ? thanks
View ArticleTicket Printing
Hi Guys, I have a customer looking to print tickets for a museum. Does anyone have a printer they recommend? One of our suppliers recommended the following: Epson ColorWorks C3400 Is it easy...
View ArticleIssues with Crucible Comet
Hi there guys, I have just had a complaint from a client regarding there CallerID system. We had set them up with a Crucible Comet but he has said that CallerID function stops working at least once a...
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TouchStock Pricing
Hi Guys Do you have a price for the new TouchStock yet? trying to get a quote together for a customer
View ArticleTouchStock - Android Device Recommendations
I was reading the December 2016 Newsletter and was interested in any recommendations from either ICRTouch or other Partners about what Android Handheld devices they are currently using or would...
View ArticleTablets + Cash Draws
Has anyone got any cash draws connected to tablets that use native ICRTouch Point and working properly? If so what kind do you use? (USB/WiFi)? Thanks
View ArticleLooking to move licence.
Hi, I installed a new unpaid for touch point licence no 78601 yesterday on to a toshiba sta-10 running Win xp, i have just changed the OP system to Win 7 and need to reinstall touch point licence...
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The ICRTouch "Two Types of People"
We've noticed around the office that we tend to have a good "two types of people" situation here, so I am now curious about how you guys merge on...
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new features for 2017 ...
One of the things that quite excites me is when the guys have released a year version and so are free to begin throwing new ideas into the next year version. At this time in the development cycle it...
View Articlegp-7645111 (Dot Matrix Printing)
Hello, We just playing with a Dot Matrix printer (Serial). What driver works with this model on serial? http://www.gainscha.com/en/pro_view.asp?op=2&id=60&anid=72&nid=117
View ArticleLALO and HALO on card top ups
Hi Guys A customer is introducing internal loyalty soon and has a request. I'm pretty sure i can write this until uplifts come into play but i wanted to double check i wasn't missing an potential...
View ArticleTOW Homepage Widgets
There seems to be an issue with the homepage widgets on TOW. We get no displayed pie chart (Group Sales Total & Department Sales Total) for one of our customers (@dand) but we do for all the...
View ArticlePreloading a tab with credit
Customer wants to put £200 etc behind the bar for a drinks tab, which is then depleted round by round until the credit is used up. Is there a simple way to do this with checks/tables rather than a full...
View ArticleTouchkitchen Activation
Hi Guys, One of our Win8.1 tablet based TouchKitchens seems to have lost it's activation. It is part of a pair numbered 55320 and 55321 The original device code was either C14E90DAA4FB or...
View ArticleThree Decimals in Multpiplier
Good day all, We have an issue with the multiplier function, we have a POS unit for a garage. What we need is 3 decimal places for the multiplier button, would this be possible? This is rather...
View ArticleDispense file Quantity export
Hi All Have a slight problem and hope you can help. We have a POS setup at a Fuel station and we are using the Dispense file to upload sales live to a Headoffice. Problem we have found is the...
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