TouchReservation Feature Requests
Hi, One of our customers has asked us to ask you if a couple of things could be added to TouchReservation, so I said I'd ask... 1) Could the length of time tables are 'engaged' include an option...
View ArticleIs Touch Web down?
Trying to upload a plu file into web, just states pending, has not turned yellow etc. Been like it for 15 mins.
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Quick Sanity Check: Fixing the "no customer detail reports" problem
Hi guys, I've seen a few posts about this issue but I'd just like to check what I'm going to do before I break something Issue one: no reports relating customer transaction detail appear (although...
View ArticleRear Display No products appear on rear screen
Hi, using the html file, the slide show works great but when we sell an item the products dont appear on the rear display. Any ideas?
View ArticleIDC uploader status query
I have a terminal where the IDC uploader status showed invalid username and password Restarted TouchPoint and status returned to ok What would cause this? Would this affect anything with the webshop?...
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M&M1 after 2.66 update
Updated Retail customer to 2.66 this morning. Sells 4 cans @ £1.35, M&M1 offer 4 for £4.00 works fine Sells 8 or more and goes a bit nuts?? discounts £2.08 instead of £2.80, Sell 10 cans and...
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Request for Extension Codes
70487, 70488, 70489, 70490 I know these haven't been paid yet and, given the trouble we've had from this client, they might never be If I could just get the extensions for now at least I'll have a...
View ArticleTouchOffice Std custom stock take report
customer has asked if he could have the PLU on the stocktake report in a different order (sorted by the alphanumeric random code) Can anyone point me in the direction of how to change that? I tried...
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We have 48 Digipos freedom tablets new in box with docking stations
We have 48 New in box Digipos Freedom tablets runing windows 7 pro, docking station with 2 com ports, cash drawer port, etehrnet and USB ports etc Ideal for restaurants who take orders at the table...
View ArticlePayment Code
Hi guys, Can I have a payment code for 30919? Customer has reported it on a Saturday 👌
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VirtualPrinter - no more wasted effort or paper!
Dunno if this is the right place so feel free to move this to another section... So someone asks you "can the KP print blah, blah, blah" etc. and you go back to the office, hook up a printer to a...
View ArticleHad to reinstall Touch Point HDD licence.
Hi, I had to reinstall a Touch Point HDD licence in a hotel recently as the p.c had a virus it is now asking for a payment code for licence 52462 would it still be the same payment code as when the...
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training clerk bug
This one has been on my list forever but i keep forgetting to bring it up again. So here we go..... My training clerk currently sits on record 299. If i open a table>store some bits to it> try...
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Tomorrow I'm 40 ....
We're having a small barbecue/party at mine tomorrow evening after work from about 5:30. There is a Facebook event that I've invited everyone that's on my 'friends list' to, but for everyone else in...
View ArticleSay No To Check Busy Reset
Over the past year we have seen a huge rise in apparently “unexplained” issues with tables and checks where items have gone missing, or checks re-appeared after cashing off. Leading to Net and Gross...
View ArticleTOW & TP figures completely different
Hello, We have a site (@PIN..) that is showing completely different figures between the TOW reports and the TP period 1 reports.. We've checked the obvious things but can't see what could be causing...
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For anybody who is interested
For anybody who is interested, these are the terminals in the temporary official merchandise store located at Copacabana Beach for the 2016 Rio Olympics. For anybody who is not interested, these are...
View ArticlePocketTouch TOW Programming
Hi, I don't know if this topic was discussed before. Is it in the pipeline to be able to program the external product group headers and items from TOW?
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