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Keyconv.074 Corruption
Has anyone ever had a keyconv.074 file go rogue on them? Looking at a customers current till and they have at least 1 level where a chunk of keys are not showing on the keyboard to be programmed. I...
View ArticleTOW Customer free school meal usage report
Hi Can someone look at the free school meall usage report in TOW please It appears to have a number of issues . 1. It is doubling up each transaction entry 2. it is showing the free allowance (€1.90...
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Large 'Error Correct' does strange things.
God knows what the original Clerk (Idiot) was doing but customer is worried that the 'void item' does not seem to have logged correctly on TOW.. I'm not sure where the decimal point in the Qty has come...
View ArticleMissing previous sales
Hi all, Customer reported that when using 'View Previous Sales' function the sales stop at 14th Sept 2017 and jump back to 15th Nov 2016 ? A bit confusing. Damian
View ArticlePs Connect v2
Is there any documentation on setup? I had a quick mess with it but the retail mode app never got past subscribing and the p@t one didn't seem to run at all even though task manager reckoned it was.
View ArticlePayment code
Hi, Please could you supply me with the payment code for licence number 1195 Many thanks
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Interval drinks - beta 67.60
Hi Guys Im just setting up a demo with the interval drinks script. The print format is a bit wonky? Printing to a tm-t88. receipt printer width = 40 kp printer width = 40 printer code page...
View ArticleTOW sites/groups
being thick I think, is their map to explain site and groups what's the relationship between sites/ site groups head office ?...
View ArticleAutostart Touch Loyalty Windows 10
Good Morning Windows10 is a pain and refuses to start both the exes for touchloyalty for me. I have tried adding the shortcuts to both user startup (shell:startup) and all user startup...
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Sale shows as 0.00 on Last 100 Sales
Hi,Why would this entry show as 0.00 Sales Total on Last 100 Sales or in the Sales Explorer? Thanks
View ArticleDifferent Passwords X and Z
Customer asked this today & I must admit it's something I've never thought about before. Can we have different system passwords for period 1 X report and period 1 Z report. Is there a script or...
View ArticleTouchTakeaway delivery query
Hi All, We have a query with a TouchTakeaway site (@smo.....) They have a delivery radius set, but are saying that when they are busy (Friday & Saturday nights) customers are having their...
View ArticleUpdating from a 16XXX license
Hi Guys, Just wanted to run something by you. We have a site with TP on a 16k license. We plan on transferring all ICR files (apart from the 16K network.buf) to a new terminal. Leave it in demo...
View ArticleTOW Addition?
Hi Guys I tried to call and speak to James on Thursday but he was unavailable/out of the office... I got so inundated with things I didn't get around to calling back. I desperately need to add 1 more...
View ArticleChanging location settings....
A guy that runs the pub here has just asked me how to change the location that prompts at the end of the sale. We couldn't get into PGM2, so I've had to guess from memory. Is it in Fixed Character, or...
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Pocket touch floor plan 2
Hi guys, Long day and all that.. Am i missing something obvious? Trying to get pocket touch on to floor plan level 2. It exists on the tills, they've synced pocket touch, but in floor plan, the...
View ArticleKP printing from tablets but not from till
Customer rung me to tell that all food orders placed on tablets are printing on kitchen printer, but almost all food orders from till are not printing. He has checked that kp config local and remote...
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screensaver
Hello, I must have better things to do on a Sunday however, I have an install tomorrow morning and I can't get the image I want (same as the salesmode image) to come on as a screen saver. I have...
View ArticleTOW keyboard adding images
Morning, If a customer wants to add new images to PLU buttons etc via TOW, is the below procedure correct? (1) Create the image files and copy these into c:\icrtouch\images folder on all tills...
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