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* CLERK INTERUPTED *
Hi guys using my new forum account for the first time (GlynEdwards). I'm Colin I have created this account to stop any confusion with the other forum account Right I have got to the bottom of 2 Busy...
View ArticleROI price list
Current exchange rate is 1.3 Last November exchange rate was 1.43 After referundum vote, we might expect this to return to previous levels. Equivalent to €20 difference in a TouchPoint licence.
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Customer PLU Sales Report
Hi guys, In TouchOffice Standard, latest version, I don't seem to be able to only flag certain departments or plu groups when I run the above report. Is there a reason why? I need it for someone...
View ArticleMajority Tables - "Check Busy"
Hi, I have recently encountered situation where empty tables with no balance, never been used that day or possibly at all recently were all showing as "Check Busy" No plates on tables showing on...
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Hotel Posting, Use forex
Hi All We have a request from a client to be able and trade in a local currency, but when we post to the Hotel to post in US$. So when we post, take the amount and divide it based on the Currency...
View ArticleTOW Plu Price List
Hi there, Would it be possible to get the tax rate displayed alongside the @ prices on the 'PLU Price List' and 'PLU Price List by Group' reports as this would make life much easier when trying to...
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Font Issue?
Took a phone call from a customer last year where items were not showing on the audit window but were showing in the input window fine and the till had some delay when pressing buttons to the items...
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TouchLoyalty Error During Import
Hi there, One of our customers has started encountering an error when they import customer details from a CSV file into Touch Loyalty. They have used the same CSV format previously with no problems....
View ArticleVat, discounts and reports
Hi, can any one help on the below report. I have 2 x Touch POints running latest versions. The discounts dont seem to be correct on the report. The net sales and gross sales look like there wrong. Can...
View ArticleICRTouch 2016
I have upgraded on 2 demo tills and my PC i have noticed that when upgrading to 2016 the rear display advert no longer displays. Any ideas why? or how to get it back? Something that i have seen...
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TOW Plu in use list
This may sound mad but bear with me. For customers with quite a few sites and lazy people managing the plu file it can be a nightmare to keep things together. I know this is kinda not our problem but...
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TouchPoint 2016 Split checks
There is an alpha version of TouchPoint 2016 with the new improved split checks feature now available.To put this update on your till go to pgm5->check for updates and type in "split"Warning! This...
View ArticleTouch office web for Park Lane
Could you please check why till 5 is set to the branch attic when looking at reports but should be set to venue. Also it says inactive?? Will cause an issue with reports. Thanks Matt
View Articlesplit from "Vat, discounts and reports"
Hi, The difference is if you take away the net from the gross total it equals the discount total on the report as when you do discounts in Touch Point ICR software is unable to amend the sale totals...
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Go to the pub
Hopefully the title of this post will attract sufficient attention to help with my query. Trying to get a vat break down on a receipt but struugling to find the obvious. Customer spends £12.00 and...
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TOW Customer Transaction detail report
Has there been a change to this report today? Just because I noticed an odd quantity figure on the report today with a customer and was going to report it. But now I cant replicate it! So either...
View ArticleUrgent, I need a payment code.
Hello, I'm sorry for the urgency, i know its quite bold and annoying however I need some help with a customer payment code. A company has asked us to help out with one of their customers and they...
View ArticleWriting a script to confirm 'CARD' key
Hi there, Basic gist - I'm trying to use ETAL to provide a check-box when our customer presses the CARD key, it should come up with an "Are you sure?" / Yes / No box. I know I could just change the...
View ArticleTouchPoint 2016 : Final Beta : v2.65.3
TouchPoint 2016 : Final Beta : v2.65.3 - 20/5/2016 To apply this update using the online Updator Go to PGM5 | Check for Update | Type 'split' | Press Enter Go to PGM5 | Check for Update | Type 'beta'...
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