How many kitchen printers
Hi, Is it possible to tun 5 kitchen printers from one terminal ? Also what is the maximum number of handhelds safe to operate from one terminal ? Cheers, Damian.
View ArticleTouch Office Web Import Export
Hi.. Can You do Import and Export .csv files on the Touch Office Web. We have a customer who has increased his prices and has a few thousand products. Kind Regards
View ArticleTOW down
Hi ICR Not sure if one of your servers is down. Have multiple sites not able to login
View ArticleCustomer Groups - Selective Itemisers for Points
Hi, A customer has 30k products and wants to make the management of his Customer Accounts based loyalty scheme less time consuming. He wants to set a default value of 5 points on "all products" and...
View ArticleShort term licence issue
We have a customer who rented 2 terminals with short term licences. They have been installed on site and one is coming up invalid or no dongle. No internet connection at site. What can I do?
View ArticleBooker Link?
Got a customer being advised by a rep from Booker that TouchPoint can be linked to Booker in some way? I seem to recall an option/plugin in TouchOffice that can achieve this, does TOW also have a link...
View Article2017 Beta
A beta release of 2017 is now available via the usual pgm5 check for updates. Licence cap is 55000 Modifications Removed the legacy floor plan and split checks dialogs UTF-8 support Lightly skinned PGM...
View ArticleDealing with Deposits
Morning All, We are trying to find a better way of dealing with deposits; the main aim being to properly record the customers details, date of event, some notes & the value of the deposit. Ideally...
View ArticleRetail options
i can see the team are rather busy at the moment but when anyones able id like thoughts on using TP, Loyalty and TOW for a retail(scanning) customer, 5 shops 12 tills. they currently use our scanning...
View ArticleTOW Down?
Good afternoon, I have had 2 clients contact me today complaining of problems logging onto TOW. Are there any known issues? Many thanks Glenn
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TouchOffice Std Report Designer
Hello, I'm looking to make some changes to the PLU sales report if I can.. I wish to change the current tax column (which just shows whether its tax rate 1, 2, 3, etc) to be able to show the actual...
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Interval Drinks
Hi Guys I can't get the interval drinks script to work. I've put in a trigger PLU and enabled the script but when i have the script running it doesn't want to print normal receipts. I've followed...
View ArticleCurrent licence number for dongle.
Hi, Looking to send back dongle as it's been changed to HDD licence whats the currrent number on licence 7889 that it was upgraded to. Thanks
View ArticleTOW Issues
Hi, Is TOW Still down? We're struggling to connect to any sites? Also, one site which had the issue over the weekend has reported that since then, a lot of products have changed? Now when they press...
View ArticleClerk Busy
Hi Guys Just wanted to make sure I had this right before explaining to a customer... there's 2 reasons for getting clerk busy; 1. Clerk is signed on in a different mode or has an active dialog...
View ArticleSam4s Giant 100 problems
Hello, Sorry if I have missed something really easy here but these printers are driving me mad. I have just unboxed today a Sam4s 4806 and 2x sam4s 100 giant printers. I have tried to connect them via...
View ArticlePayment code for Lic 63921
Morning, Could I get a payment code for TouchOffice Licence 63921 Please. Thank you
View ArticleMultiple logos on receipts
Hi all, I know it's possible to print top & bottom logos nowadays by loading them into 2 NVRAM positions on the printers and then using the shiny new 2016 to print both top & bottom, but......
View ArticleA4 Printing Script & Multple Printers
Hi there, We've used the A4 ETAL script previously and it works really well. However we have a slightly wierd situation which I thought it best to run past you before commiting. Our customer has a...
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