Customer Transaction missing history
Hi, When running the customer transaction report (period 1, 2 or 3) it seems to be missing data? If we select all transactions with all detail it only seems to show recent ones, from the last month...
View ArticleDeleting existing customer and re-issuing card
Hi, Trying to delete old customers who have returned their swipe cards. Thought I could do it by just setting that customer account to NEW CUSTOMER --> YES, but it keeps the old points and money...
View ArticleTouchTakeaway Card Payment Providers
With regards to taking card payments on line through TouchTakeaway, have ICR linked to any other providers apart from PayPal, because their charges are high & it puts retailers off TouchTakeaway....
View ArticlePocketTouch for Android 1.270 comms issue with TouchPoint
Does anyone know why PocketTouch for Android 1.270 has all of a sudden come up with an error code saying that the TouchPoint version is too low? Its current running version 2013 TouchPoint, worked fine...
View ArticlePocketTouch for Android 1.270 comms issue with TouchPoint
Does anyone know why PocketTouch for Android 1.270 has all of a sudden come up with an error code saying that the TouchPoint version is too low? Its current running version 2013 TouchPoint, worked fine...
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Hotel Posting, Use forex
Hi All We have a request from a client to be able and trade in a local currency, but when we post to the Hotel to post in US$. So when we post, take the amount and divide it based on the Currency...
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Payment code request for 32768
repeat post because i think i posted in private which might have been a mistake. Sorry i know its saturday but only got a text from client late last night saying that one of his tills is asking for...
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Whilst we were waiting---
Whilst we were waiting to have some tyres put on the car, we popped into McDonalds for a coffee. I'd heard some time ago that they were replacing all of their Panasonic terminals with PAR units....
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Free TouchPoints
@James mostly .. Given that uptake of TOW seems to be somewhere between 30 and 50% do you think there's an opportunity to really encourage growth in that by somehow giving away tills but only to...
View ArticleCustomer happy hour
I have a customer with happy hour intended for members only. The scheduler is set to 19:00 to 20:00 for price level 3 to come in . An ETAL Script has been put on to enable members only to get the...
View ArticleOff Topic, General Junk
If ICR feel fit to get rid of this then I won't blame them, however... It might be worth having a general chat thread for when us saddos get bored, drunk, or just want to shoot the breeze.....
View ArticleFreezing up Till 1
Not really sure what is going on? I am yet to see it myself but I have a customer who has 4 sites and they are reporting every time it's busy till 1 stops responding. Not sure what to do? Till 1 on...
View ArticleShelf Edge Label
With the EU law (in Ireland) on shelf edge labelling requiring both the price and price per litre/kilo etc printed on the same label-even for bottles of coke, how is this achieved in TMS. I know you...
View ArticleItems missing from customer bill
Hi, I have a site running 1 x touch point and 3 x pocket touch., they open a table on pocket touch, ring in some food items, it goes off to the kitchen as it should but when the bill is produced some...
View ArticlePockettouch payment codes
Hi, looking for Pockettouch payment codes for the following; 67936 – 67937 – 67938 – 67939 – 67546 – 67547 – Many Thanks
View ArticleTouchPoint 2016 : Final Beta : v2.65.3
TouchPoint 2016 : Final Beta : v2.65.3 - 20/5/2016 To apply this update using the online Updator Go to PGM5 | Check for Update | Type 'split' | Press Enter Go to PGM5 | Check for Update | Type 'beta'...
View ArticleLast Reset info
Hi there, Not something I've had cause to notice before - but I presume that the 'Last Reset' print on the bottom of reports was introduced in 2014...
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TOW Next & Save
Hi, I've just noticed that if you change something in Products, then hit next, it prompts that fields have been edited, 'would you like to save?' Hitting yes to that doesn't save it
View Articlepocket touch not affecting hourly sales
Hi all A customer has pointed this out to me and I've replicated it here. Figures from transactions done on pocket touch don't appear in the time zone detail report. Is this a bug or just the way...
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Franchiser & Franchisee
Hello, Just wanted to ask some advice on this to see what people thought was the correct way of operating with regards to a franchise. Someone owns a shop where they offer a customer loyalty...
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