Hi there,
I know this has been discussed before, but I can't find the threads right now - will search again shortly...
Is there any way to be able to report on financials for what transactions were and what were not carried out on a check/table?
We've been asked for this quite a lot, and have now got one particular customer getting rather arsey that he can't do it. He want's to be able to use TOW to run a quick and easy report to show how much was spent by diners (enabling him to use the covers to work out average spend per head) and how much was spent by people who were simply having a couple of drinks at the bar before an event.
This particular customer also has integrated EFT (Retail mode at the bar and Pay-at-Table for floor service). I can get him the rough figures by deducting 'Remote Sales Net' and 'Paid Checks' from his 'Net Sales', but that gets messed up when they decide to store stuff onto one of their customer accounts for later payment, or if they decide (very rarely) to leave a table open overnight.