Helpdesk Software
Hi, Just seeing if anyone has recomendations for support/ Helpdesk software? Thanks in advance
View ArticleTOW Report What Is / Is Not From Checks...
Hi there, I know this has been discussed before, but I can't find the threads right now - will search again shortly... Is there any way to be able to report on financials for what transactions were...
View ArticleReservations query
Can you give a receipt for deposits on table reservations? I keep thinking i'm missing something obvious! I can go to view details and print that info out but they want to be able to give a proper...
View ArticleRecommended PMS Hotel Solution
Hi All, I have an existing customer who is currently using Hotec for their PMS solution and are not getting on with it. We are just about to upgrade their hardware, put them on the latest TouchPoint...
View ArticleICR WITH TMS
Hi all I have just finished setting up a 5 machine system with touch office. Can anyone tell me if the order of the PLU file, normal items condiment items or zero price items affects the performance of...
View Articletow time attendance hours worked report
Hi I have just had a request from a customer on this report. He is asking if there can be total hours worked and total wages at the bottom. At the minute it gives a total per clerk but not an...
View ArticleExpiry Dates
Hi Guys, Quick question one of the sales staff have asked me here. What would the best way be to handle expiry dates? I was think of having the date as a note in the tag's field but was wondering if...
View ArticleTOW Questions
Hi Guys Just a couple of TOW questions that might seem a bit silly but wanted to double check. Scheduled updates - If i schedule updates, can I save them, log out, then return at a later time to...
View ArticleTOW + Import new products
Can end users (with our guidance) now import new products via TOW +?
View ArticlePocket Touch Bluetooth Printer
Hi I have some bluetooth belt printers to use with pocket touch........... They are star sm-s230i printers I can connect them by bluetooth and they work fine printing from the star app, when...
View ArticleYay about time! warning boring HMRC/VAT rant inside :p
I woke up this morning had a quick look through my Google Now news cards and this article jumped out at me....
View Articlefind cash back transaction in TOW
afternoon all trust everyone's enjoying the sunshine and no doubt looking forward to the weekend and the extra in bed TOW customer has a discrepancy in the 'cash back' totals, till/tow(both the same)...
View ArticleRental codes expired on weekend of use- URGENT
These codes should be operational but have expired. Im away with very limited signal can someone please assist urgently! Licence: 88241 Licence Key: ICR0882415 Licence: 88242 Licence Key: ICR3882426...
View ArticleWine / ICRTouch
Hi All, Been testing ICRTouch Point in Linux using Wine (WINE is not Emulator), the Demo version of the software is virtually stable (via Wine) even running through some basic basic stress tests....
View ArticleNo Dongle showing on a 2015 TouchPoint Terminal
Hi Support, Apologies for contacting you on a Sunday Afternoon, was after some sound advice/support. Have an end user who has TouchPoint 2015 that we installed in June this year, the Posiflex terminal...
View ArticleReturn paid out
Hi Guys Not sure if there;s already something available or if anyone has come across this before. Got a customer who wants to be able to record cash back into the drawer after using the paid out...
View ArticleProgramming a new menu
Hello, A client of mine has got a new menu and their current system is a bit of a mess in terms of plus etc. I though it would be best to totally re program his Till over the weekend on my laptop. I...
View ArticleClerk Buffer Index for signed off clerk
Hi Guys Just seeing if it's possible to get the clerk buffer for a clerk that isn't signed on but does currently have an active sale?
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