loyalty points/discount
as i'm not yet into loyalty/customer cards can you help with this customer has asked if you can have more than 1 type of discount/points on the same account/card they currently use discount via...
View Articlecash back/cash in drawer total
query from customer cash back amount does'nt appear to be taken out from 'cash in drawer total' is there a way it be set so "cash in drawer total" is exactly that, what's in the drawer as opposed...
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lost customer card/money on account
same customer as the other 2 posts, he's a dam site smarter than me on your tills, at the moment, more training please when a customer losses their card and the account has money on it> how/can...
View ArticleConfiguration barcodes for serial Megellan 1100 Scanners to work with Touchpoint
Looking for set-up/configuration codes for Datalogic /Megellan 1100 serial scanners to work with Touchpoint. If you could email settings to: bannercashregisters@eircom.net Thanks Pat
View ArticlePayment Code Please
Please could I have the Payment Code for 78102 - I have an awful feeling that it is going to run out very soon. Apologies for leaving it so late.
View ArticleX/Z read on display
Hi, is there a setting to remove the X/Z reports from the screen. Customer does not want his staff to see. Damian
View ArticleDrawer Settings on W POS (OK POS)
Please can anyone help. Installing W POS or OK POS and need the settings for the drawer and the printer please? Thank you Carol
View ArticleWin7demo
Hi folks, have seen this before but cannot remember solution. Loaded onto my Win7 laptop as demo but when it starts up the message cash drawer driver failed, access denied. This is more a nuisance than...
View Articlechain of take away scenario
i have a customer with 5 take away all with icr touch the question he asked was if a customer rings for a order at shop one and the operator takes the order for either collection or delivery after...
View ArticleImporting products into touch office web
Hi Just had a enquiry about how much it would be to import products into TOW. Its a retail system and they have a few big suppliers and want to import around 30,000 products. I told the customer...
View ArticleSagePay EFT
Hi Guys Did I see somewhere that we can now acquire through SagePay if it's a new customer?
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TOW Vouchers
Hi, I might be being stupid here, how do you redeem a voucher from the till? I have created one on our demo TOW account and can't seem to figure out how to redeem it. With a total of 5 hours sleep...
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This morning we're moving the last of our staff ...
This morning we're moving the last of our servers and staff to the new building. So for the next few hours if you phone for help this is our entire support team/system ... and he's already moaning...
View ArticleTOW scheduled price changes
Morning, A customer wants to schedule some price changes for Monday 3rd April - so no issues there when using the TOW schedule option. If they schedule the changes, and for some reason the price...
View ArticleIP / Ethernet DK PORT
Hi, We are trying to make a cash draw fire from the DK Port. The receipt prints. Cash draw port set to "Receipt Printer". Thanks EDIT: The cash draw cable is a 6 pin standard cash draw that...
View ArticleCustomer display issues
No problems for ages then a flood all at once- It's great that your support is so excellent- and it is appreciated. Right. I have a customer who had a Posiflex 3315 and we had loads of problems...
View ArticleTouchStock - Android Device Recommendations
I was reading the December 2016 Newsletter and was interested in any recommendations from either ICRTouch or other Partners about what Android Handheld devices they are currently using or would...
View ArticlePaying Customer Balances via TO/TOW
So i need a bit of help/advice/divine intervention, we have just migrated a customer from Touch Office to TOW. They have just asked the question, How do i pay customer balances on TOW?. Something i...
View ArticleCustom sel's
Is there a way that we can customise the SEL's. I know basic config is doable but the Customer wants their logo on the label, is this possible? Thanks Matt
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