Touchoffice Standard, RDP and Dongle
I recently installed TO standard at a site where the IT people have now setup a remote desktop link to the PC with TO and the dongle. But the dongle isnt recognised on the pc they are running the...
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TouchPoint, the only EPoS system in the world with ETAL!
*/Is your business unique? Or perhaps you have your own, improved way of performing day to day activities. ETAL delivers the power and flexibility to mould the TouchPoint till operations around your...
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Strange X Read Numbers
Hi Guys One of my customers had a problem yesterday when they were trying to Z their till. I'm trying to find out exactly what the 'problem' was but they ended up doing an X read instead and got this...
View ArticleGraphic Logo on Bixolon SPP-R310
Morning, I've got the above bluetooth belt printer working on a windows tablet. The driver has assigned it to COM4. It prints normal receipt data fine but not the graphic logo. When I have a...
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TOW Terminal Area Query
Hi Guys, I am having an issue with a customer today where his touch office web hasn't been dragging in his reports properly. I have noticed an issue in the terminals area where one of the terminals...
View ArticleAbout Borellis for customer loyalty cards.
Hi, A customer is wishing to use the borellis system for loyalty cards. But what they are looking for is when you reach the target of £75 and you earn £5 to spend, instead of it coming of your next...
View ArticleTOW import customers
I need to import and distribute to ten sites a customer database (currently in CSV format), which will be used with Touchpoint's internal loyalty. What is going to be the best way of doing this - all...
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ExcelVan HOP-E801 Thermal Printer
Hi there, Has anyone used on of these beasties? We bought two from Andy at TIlls-Direct, but he's on holiday this week. I'm struggling to get these working with TouchPoint. They are correctly set...
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TOW-Till 2 Sales not showing but last 100 is ok
Hi Guys,I'm fairly certain this has been working fine but now.. (Site is VILL****)
View ArticleCloud Icon
Hi,I came on to look at the Cloud Icon Script but i'm not sure it's going to do what is been asked for. As I think it just shows the Till is enabled for on-line rather than actually on-line?Customer...
View Articlepay at table psconnect
just setup my demo kit with "pay at table" all works fine nut once the table is paid it seems to leave the table at an open state as in press table plan press table that has just been paid off...
View ArticleCustomer File Size
Hi, How is the max file sizes controlled ? We have a customer who is very soon going to have 30000 loyalty cards out and it seems like 30000 is the current limit. Thanks
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PLU Activity
When looking at PLU Activity in Enterprise the order is shown in a random order and also changes if you close and re-open the activiy screen. It looks like there is no ORDER BY on the view which seems...
View ArticleHow to Choose an EPoS system
From some internet site, but a good idea perhaps spin it and make it more suitable - Unfortunately I'm not sure about any one EPOS system to recommend but here is some key questions you need to ask...
View ArticleTOW / Loyalty / Points...
How do you view the balance of points that a customer has accrued in TOW? I know this stuff can be printed on receipts, but we've got a few customers of ours now who are asking why they can't run a...
View Articlecopy image into forum post
how do you paste a image into a post, tried ctrl+v when asked but nothing happens need to show screen shot to try and resolve problem with table/plan windows 10 ms edge
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Roll Up Roll Up Get Your FREE Roller Banners
We are still doing our 7ft roller banners if any of you would like one for your show rooms or trade shows. They are absolutely free, all we ask is that you post a photo of it on display to Facebook or...
View ArticleMaking major changes
Hi, We're due to make some major menu changes at a site with TOW. We plan on making all the changes on TOW.. If for any reason something goes drastically wrong, can we take a backup of the current...
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