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Changing Colours

HELLO ! Why does Pocket Touch change certain colours when you import new products Touch Office. Only certain products become blacked out.   Damian

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Retail Format?

Hi there everyone,   Could someone please send me screenshots of a retail skin of their own., not ICR touches defualt skin please   ​As we got our first ever retail customer this is really essential...

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Load of terminals (Whole business clearout)

I have a little one on the way, wohoo! Sadly this has meant scaling down gradually and now warehouse space is gone and I need to clear out the remainder of tills and perhipherals I have left in my...

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Offline Activation

Hi,   can I have the offline activation for:   Lic: 70858 Code: DB000089F306C1   Thanks

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Clock out before Z Read?

Hi, I have a customer who seems to have trouble getting her staff to clock out, is there anyway you cant Z the till without making sure staff have clocked 0ut?  Thanks

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Gift Aid Module - Questions

Hi - just setting up a Gift Aid demo and have a few questions:   1. If the barcode label is 'missing' from the product are you able to search all donated items? 2. How often do you have to submit the...

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Wierd request

MMMM, Installed 3 tills yesterday,. they want the word TOTAL at the bottom of the receipt to say Damage instead.  Can this be done, Ive tried changing the Status key text but to no cigar.   Also, On...

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Customer balance resets after shutdown

Hi, I have loaded approx 6 customers with balances of around £400.00 each, however when I shut the software down and then restart all the balances are zero........Any ideas please. Using latest touch...

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Gift Aid Cost?

Hi - what's the cost of this module? Presumable it's monthly? Any bundle pricing for TOW as well?   Thanks 

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IRC intialise expansion

Could we have the ability to reply to an IRC broadcast in a way that gets the till to send us the terminal connection list without adding us to it?For automagical configuration of TouchKitchen and...

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Rental Licences what to think about

Force up so we can protect ourselves for theft Rent of Handhelds 30 Days expiry for licence (site need internets at least once a month) Downloaded licence file covers X Days Encrypt

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TOW Stock Orders

We have a customer who has created a range of new products on TOW. She filled out Minimum Stock Level, Case Size, Min Stock Level etc. When she places a new order Cur < Min Cases, some of her new...

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SagePay install

Knew this was been optimistic, setting up 1st Sagepay out of hours..1. Do I have to / How do I setup wireless details in the VX680 - What is System Password? tried 123456Have installed Setup...

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TouchTakeaway Update

Hi, Has there been any progress/update with regards to being able to have a small text box at the top of each menu page on touch takeaway? Thanks,

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WebShop Receipts

Could a flag to added to webshop system flags to send receipts to Receipt2   western office

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Date of birth, internal loyalty

Hi there, I know we could put data of birth in one of the notes fields, but that wouldn't be searchable. Is there any way to add an additional field using the internal loyalty system to support data of...

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Split bill and service charge

When printing the bill for a seat using the bill icon on the split table screen the bill does not show service charge could it also print header and logo or is that me not setting it up right?    

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Wetherspoons goes live with Table ordering

Perks of having my other half working in the Industry.   Wetherspoons use Zonal systems throughout that connect to a Logwood KV system.   Today they have released an @ the table ordering system in one...

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Tow IDC file size and opening/holding checks

I know the idc file size is basically the number of transactions that can be stored offline if they arent collected by TOW.   If a table/check is opened and has  items put on and is then held, does...

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Credit Card Surcharge

Hi Guys,Having an issue with the Credit Card Surcharge ETAL Script in downloads.When I startup latest Touchpoint 2016 i get the below:  New Bitmap Image.bmp   446.68KB   20 downloadsAny ideas? I see an...

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