Licensing Query
Is it possible to check/clarify a couple of recent scenarios we've with had with licensing/installing loan terminals If we have a till with a 50,000 + license running version 2014 which we then we...
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Dibal G310 Scales integration
Hi, We're trying to integrate the Dibal G310 scales with ICRTouch, however nothing we're trying seems to have any effect, and we are getting nothing but COMM errors. We found this post from a few...
View ArticleKP Quantity
Hi, I think I may be a tad stupid here, is there any way of removing the quantity from printing on the KP when the item QTY is 1 or the item is a condiment. Im sure it didnt print the QTY before for...
View Articlepay at table psconnect
just setup my demo kit with "pay at table" all works fine nut once the table is paid it seems to leave the table at an open state as in press table plan press table that has just been paid off...
View ArticleChanging the secret Password..
Hi All, How do we change the secret password? The 4 digit one that lets you into programming on TouchPoint? One of our customers has employed a member of staff who used TouchPoint in a previous...
View ArticleCustomer detail file not collecting back to Touch Office
Hi, I have a problem with a site where the customer detail file is not being collected back to Touch Office. Can't remember what needs to be done to correct this problem. Thanks
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Goodies?
Is it a myth or am I correct in saying that you can request items from you guys? Cups/pens?
View ArticleSend Files From TOW
Hi Guys Would it be possible to create a file sending feature of some kind on TOW. We've got a fair few customers using the html display and we'd like an easier way for them to update the images....
View ArticleActive ?
Hi, Customer has a terminal displaying the following message.. ,Active and the OK box. Any idea's. Damian
View ArticleMask Password in local.userdata
Hi guys I know i can hide password fields when advertising a program setting using ICR_ProgramItem_SetAltType but is there a way to hide the password in the local.userdata file?
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Enterprise Report Issues
Hi Guys 1) Looking at the fixed totals report it's showing the value column with all the values but when we export to excel we lose the values. The value column is still visible on the report in the...
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Takeaway Expo - Advance warning for next week ...
Hopefully you all know that we've got a stand at next week's Takeaway Expo. So that you are aware we are going there full on mob-handed so you will find it slightly trickier to get orders and...
View ArticleTouchTakeaway Collection Time
Hello, Is there any way to set a collection time in touch takeaway? Customer is saying at the moment they receive orders marked as collection, then are ringing each customer to give them a time.....
View ArticleTouch Takeaway Deliveries Vs Collections
Is there a section in the till config where we can identify which orders were delivered or collected I can see a field for type but it's blank in each order
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new features for 2017 ...
One of the things that quite excites me is when the guys have released a year version and so are free to begin throwing new ideas into the next year version. At this time in the development cycle it...
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Load of terminals (Whole business clearout)
I have a little one on the way, wohoo! Sadly this has meant scaling down gradually and now warehouse space is gone and I need to clear out the remainder of tills and perhipherals I have left in my...
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The only EPoS System in the world with Etal!
"The only EPoS System in the world with Etal!" - true story and should be the title so that we have another URL with the word "EPoS System" in it { we're now at the bottom of page 3 btw so getting...
View ArticleTouchReservation App
Hi there, No rush as I know you're all away at the moment... Is there any way to change the order reservations appear on the app? At the moment they appear from the bottom up in the order they are...
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ICR telephone number
Does ICRTouch have an alternative landline number like 01 as opposed to the 0844 just noticed on my mobile bill it's not included in the free contract minutes, access charge of45p per minute, not that...
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